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Help

Ask anything about Sylla and get an answer straight away. If it can't help, a person can.

Hi! Ask me anything about Sylla, in English or Arabic.

Questions go to Claude, Anthropic's AI, which answers from Sylla's help notes and can get things wrong. The chat stays in this tab until you close it or press New chat, and Sylla does not save it unless you send it to a person.

Your account

  • What is Sylla, and who is it for?

    Sylla is a study tracker for high school students, at sylla.study, and anybody can make an account. Every subject is laid out session by session, month by month: you tick sessions off as you study, keep your grades and your streak, and always know what is left. It works in any browser, can be installed on your phone or computer, and keeps working without internet.

  • What can I do on sylla.study without an account?

    The front page shows what Sylla does, with a demo you can tick yourself, and a strip of the subjects and teachers already on Sylla. Press Start my syllabus to make an account, or Continue my syllabus or Sign in if you have one. At the bottom are Help, Forgot your password? and Sylla for Windows, and a switch for Device, Light or Dark. Everything else, like the syllabus itself and your progress, needs an account, and once you are signed in sylla.study opens straight on your overview.

  • How do I make an account?

    Press Start my syllabus on the sylla.study front page, or Create an account on the sign-in page. Type your name, a username (letters, numbers, dots, dashes or underscores), your email and a password of at least 8 characters, then press Create account, and you are signed in straight away. An email then asks you to confirm your address, and Settings shows a Resend email button until you do. If the username is taken, pick another; if the email already has an account, sign in or reset your password instead. Quicker still, press Continue with Google at the top: the account is made from your Google name and email, the email is already confirmed, and you can change the username Sylla picked in Settings.

  • Making my account didn't work. What do the messages mean?

    That username is taken means somebody already has it, or it is kept for Sylla itself, so pick another. That email already has an account means an account was already made with that address: sign in, or press Forgot password? on the sign-in page to get back in. If it says a lot of accounts were made from this network or in the last hour, which can happen when a whole class signs up at once, wait the time it shows (or a little while) and try again. If it says Your account is ready but you were not signed in, the account was made: sign in with your new username and password, after the wait it shows if there is one.

  • I just made my account. What should I do first?

    Your overview opens with a Welcome to Sylla card with three steps: Pick your subjects, Choose your picture and See how the numbers work. Pick your subjects first, because until you do your numbers count every subject on Sylla and look low; Settings opens on Subjects until you have. It is also worth confirming your email from the link Sylla sent, so you can reset your password or sign in with a code later. The card goes away once your subjects are picked, or press the X on it to hide it on that device.

  • I got an email saying a Sylla account was made for me. What now?

    That email, Your Sylla account is ready, holds your username and a password. Sign in with them, then change the password in Settings, under Security, or add a passkey there. Press Confirm email address in the email too, so you can reset your password if you ever forget it; if that link has expired, Settings has a Resend email button.

  • Is the syllabus the same for everyone? Can other people see my progress?

    The syllabus is shared: everybody who takes a subject with the same teacher sees the same sessions, and when one is added, everyone sees it. What you do with it is yours alone: your ticks, grades and notes change nothing for anybody else, nobody else sees your progress, and nothing ranks you.

  • How do I sign in?

    On the sign-in page, type your username or email and your password, then press Sign in. You can also press Continue with Google, Email me a code, or Sign in with a passkey if you have added one: those are the four ways to sign in. If it says Too many tries, wait the time it shows and try again. If it says the account is suspended, an admin has paused it, and the message says for how long.

  • Can I sign in with Google, Facebook or Apple?

    Google, yes: press Continue with Google on the sign-in or sign-up page. If your Sylla account has the same email as your Google account, you land in that same account (for Gmail, dots and anything after a + do not matter), and from then on Google always opens it, even if either email changes. That needs the email on your Sylla account to be confirmed: if it says it hasn't been, sign in with your password (or Forgot password?), confirm the email from Settings, then Google works. With no Sylla account on that email, a new one is made. Facebook and Apple, no. Sylla for Windows has no Google button: sign in there with your password, a code or a passkey.

  • I signed up with Google. Do I have a password?

    Not until you set one, and you do not need one to sign in: Continue with Google, Email me a code or a passkey all work. Changing your email or deleting your account asks for a password, so set one first: Settings, Security, Password, press Email me a link, and choose the password from the link in the email. After that you can also sign in with your username and that password.

  • Can I sign in without my password, with a code from my email?

    Yes. On the sign-in page, press Email me a code, type your email and press Email me a code again, then type the six digits from the email, or press Sign in in the email and then Sign in on the page it opens. The code and the button work once and for 10 minutes, and only for an email you have confirmed. Press Send a new code if it runs out, or Use my password to go back.

  • What is a passkey and how do I add one?

    A passkey lets you sign in with your device's fingerprint, face unlock or PIN instead of typing your password. To add one, open Settings, go to Security, press Add passkey, name it something you will recognise, press Continue and confirm on your device. Then press Sign in with a passkey on the sign-in page. You can remove a passkey from the same list in Settings, and your password keeps working either way. Sylla emails you each time a passkey is added to your account.

  • I forgot my password. What do I do?

    On the sign-in page, press Forgot password?, type the email on your account and press Send reset link. If it matches an account, a link arrives that works once and for an hour: open it, type a new password of at least 8 characters, press Set new password, then sign in with it. A reset signs you out on every device, and if your email had never been confirmed it also removes the account's passkeys and connected apps, which you can add again in Settings. If your email is confirmed, Email me a code on the sign-in page also gets you in; if you can no longer open that email, ask for a person.

  • I forgot my username. How do I sign in?

    Type your email instead: the sign-in page takes your username or your email in the same box. You can also press Email me a code if your email is confirmed. Once you are in, your username is at the top of Settings, after Signed in as, and under your name on your profile.

  • I asked for a sign-in code or a reset link, but no email came.

    Sylla never says whether an email has an account, so the page looks the same either way: check that you typed the email on your account, and look in your spam or junk folder. A sign-in code only goes to an email you have confirmed, so if yours never was, use Forgot password? instead. You can press Send a new code, or ask for a reset link again. If you can no longer open the email on your account, ask for a person.

  • Sign-in says my details are wrong, or that it couldn't sign me in. What do I do?

    Incorrect username, email, or password means one of them did not match: capital letters do not matter in your username or email but do in your password, so check Caps Lock, try your email instead of your username, or press Forgot password?. If it says Couldn't sign you in and to try again shortly, something went wrong on Sylla's side, so wait a little and try again. That passkey didn't work, or Couldn't sign you in with a passkey, usually means the prompt was closed or this device has no passkey for your account, so use your password or a code. That code didn't work, or it has expired means the code was wrong or more than 10 minutes old, so ask for a new one. A link from the email that says it has expired or was already used needs a new email too.

  • It says Too many tries. Try again in... Why?

    Sylla pauses signing in for a while after too many wrong passwords or codes, to keep accounts safe, and it can also happen on a school network when lots of people sign in at the same moment. Wait the time it shows, then try again. The same kind of pause can show as Too many reset requests, Too many confirmation emails or Too many changes for now, and each one says how long to wait. Nothing is wrong with your account: waiting is all it takes.

  • Sign-in says This account is suspended. What does that mean?

    An admin has paused your account: the message says how long (until a date and time, or until an admin lifts it) and the reason, if they gave one. While it lasts you are signed out everywhere and cannot sign in, and apps or assistants you connected stop working too. Nothing is deleted, and your progress is kept as it is. Sylla emails you when it starts, and again if it is lifted early; one that simply runs out lets you sign in again with no email. If you think it is a mistake, ask for a person or write to support@sylla.study.

  • Can I use Sylla on my phone and my computer at the same time?

    Yes. Sign in on each one and Sylla keeps you signed in on all of them. Your ticks, grades, notes, subjects, plan, overview layout, name and picture are on your account, so they show on every device; the theme and app colour are picked per device. Changes made offline on one device reach the others once it is back online.

  • Why was I signed out on its own?

    Changing your password or email in Settings signs out every other device, and a password reset signs out every device, so if that happened somewhere else, just sign in again. You are also signed out if your account is suspended or deleted, or if you have not used Sylla on that device for a long while. If you did not change anything yourself, reset your password from the sign-in page to be safe.

  • How do I sign out, for example on a shared computer?

    Pick Sign out at the bottom of the menu under your picture. Signing out removes your saved pages and any changes still waiting to sync from that device, so the next person finds nothing of yours. If some changes you made offline have not synced yet, Sylla asks first, so you can go online and let them sync. Signing out needs a connection.

  • How do I sign out my other devices, or lock out someone who knows my password?

    Open Settings, go to Security, type your current password and a new one and press Change password: every other device is signed out straight away. Then remove any passkey you do not recognise under Passkeys, disconnect anything you did not add under Apps and AI, in Connected apps, and check under Account that the email is still yours. If you got an email about a change you did not make and can no longer sign in, press Forgot password? on the sign-in page, which signs out every device. If your email itself was changed, the reset link goes to the new address, so ask for a person or write to support@sylla.study straight away.

  • Why should I confirm my email, and how?

    After you sign up, Sylla sends you Confirm your email for Sylla: press Confirm email address in it within an hour, and a page says Email confirmed. Nothing on Sylla waits for it, but a confirmed email lets you sign in with Email me a code, and a friend you invite only counts once they have confirmed theirs. It also means a password reset keeps your passkeys and connected apps. Until you confirm, Settings shows a reminder at the top with a Resend email button.

  • My confirmation email never arrived, or its link says it expired. What do I do?

    Open Settings and check the address in the reminder at the top: if it is wrong, change it under Account, which sends a new link by itself. Otherwise press Resend email on the reminder, and look in your spam or junk folder too. A link works for an hour, so if the page says Link expired or invalid, sign in and press Resend email for a fresh one. If it says Too many confirmation emails, wait the time it shows before asking again.

  • How do I change my email, for example if I signed up with the wrong one?

    Open Settings, go to Account, type the new address in Email, type your current password in the Current password field that appears, and press Save profile. The new address gets a confirmation link, and the old one gets an email saying it changed. Your other devices are signed out, and a reset link sent before the change stops working. Until you confirm the new address, Email me a code will not work for it. If it says the email is already in use by another account, that address already has a Sylla account.

  • Sylla says my email already has an account, but I never made one.

    Maybe you made one before and forgot, or someone signed up with your address. Either way, press Forgot password? on the sign-in page and type your email: the reset link comes to you, and setting a new password gives you the account. If the address had never been confirmed, that reset also signs out every device and removes any passkeys and connected apps the other person added. You can then change the name and username in Settings, under Account.

  • What emails does Sylla send me, and why?

    Sylla emails you about your own account: Confirm your email for Sylla after you sign up or change your email, Sign in to Sylla when you ask for a code, and Reset your Sylla password when you press Forgot password?. You also get a short heads-up when your password or username changes or a passkey is added, and your old address gets one when your email changes. If an admin suspends your account, or lifts it early, you are told by email too. When you send a question to a person from the help page, their reply comes by email.

  • Where is Settings, and what is in it?

    Open Settings from the menu under your picture, or from the Me tab on a phone. Its areas are Account (username, email, display name, accent colour and picture), Subjects (your subjects, teachers and months), Mau, Security (password and passkeys), Apps and AI (AI assistants and Connected apps) and Delete account, plus Desktop inside the Sylla app for Windows. Pick an area from the list, or type in Search settings to find one. On a phone the areas are a list, and each opens on its own screen with a way back.

  • What is in the menu under my picture, and what does the dot on it mean?

    Press your picture at the top right to open your account menu. Your name at the top opens your profile, then come Settings, Theme, Invite friends (and Manage, for editors) and Sign out at the bottom. A dot on your picture means inviting friends earned you something, and New shows beside Invite friends. Everything about Sylla itself is in the ? beside Search: What's new, Help, Keyboard shortcuts, Sylla for Windows or Install Sylla (where your device can have it), Apps and Sylla for developers, and a dot on the ? means an update you have not seen. On a phone, all of these are on the Me tab.

  • How do I change my name, username, email, picture or password?

    Open Settings from the menu under your picture. Under Account, change your display name, username, email, accent colour or picture and press Save profile; a new email needs your current password and has to be confirmed again. Under Security, type your current password and a new one of at least 8 characters and press Change password. Changing your email or your password signs out your other devices.

  • What can my username be, and how do I change it?

    A username is 2 to 32 letters, numbers, dots, dashes or underscores, with no spaces, and capital letters become small ones, so Alia and alia are the same. Each one is unique, and a few are kept for Sylla itself, so those show as taken. To change yours, open Settings, go to Account, type the new one in Username and press Save profile. Sylla emails you that it changed, and from then on you sign in with the new username or your email; your password stays the same and you stay signed in on your devices. If it says Too many changes for now, wait the time it shows.

  • What is my display name, and how do I change it?

    Your display name is what Sylla calls you: its first word is in the greeting on your overview, and the whole name is in the menu under your picture and on your profile. It can be up to 60 characters, and it does not have to be unique. To change it, open Settings, go to Account, edit Display name and press Save profile.

  • How do I choose or change my picture?

    Open Settings, go to Account and find Picture. Pick a style (People, Doodles, Sketches, Characters, Emoji, Robots or Blobs) and tap a face, press Shuffle for new faces in that style, or paste a link to an image; No picture, the first circle, shows your initial on your accent colour. Press Save profile to keep it. There is no uploading a photo from your device, only a face or an image link. With a People face, your own face on the overview reacts to how your work is going.

  • What is the accent colour in Settings, and how is it different from the app colour?

    Your accent colour is the colour of the circle with your initial, which is what shows when you have no picture. Change it in Settings, under Account: pick a swatch or choose your own colour in the last box, then press Save profile, and it is saved on your account. The app colour (Ink, Coral, Blue, Pink or Gold) is different: it colours Sylla itself, is picked under Theme in the menu under your picture, and is saved on that device only.

  • How do I switch to dark mode or change Sylla's colour?

    Open the menu under your picture and pick Theme. Choose Light, Dark or Same as device, and an app colour: Ink, Coral, Blue or Pink, or Gold once you have earned it by inviting friends. Your choice is saved on that device. Your own picture and accent colour are in Settings, under Account.

  • What is the Gold theme and how do I turn it on?

    Gold is an exclusive app colour that turns your whole Sylla gold: buttons, bars and logo. It unlocks once 3 friends you invited count; until then it shows as Locked under Theme in the menu under your picture, and tapping it opens Invite friends. Once it is yours it says Exclusive, and you pick it under Theme, in App colour. Like the other app colours it is picked per device, but signing out removes Gold from that device, so pick it again after you sign back in.

  • How does inviting friends work?

    Open Invite friends in the menu under your picture (or on the Me tab on a phone), then press Copy link or WhatsApp, or Share where your device offers it, and send your link to friends who take your subjects with your teachers. A friend counts once they sign up through your link, confirm their email and study on 3 different days (a session ticked off, a task finished or a grade entered), and then stays counted. The page shows how many friends count, never who, and only you can see it. It needs a connection.

  • My friend signed up, but they don't count yet. Why?

    A friend counts only once all three are true: they made their account through your link, confirmed their email and studied on 3 different days. Until then, your invite page says they joined and are on the way. They need to open your link and then sign up in that same browser; somebody who already had an account, or signed up without your link, cannot be added later. Opening your own link while signed in does nothing.

  • What do I earn for inviting friends?

    Invite 3 friends and you unlock the Gold theme, which turns your whole Sylla gold: pick Gold under Theme in the menu under your picture.

  • What does Sylla keep about me?

    On your account: your name, username, email, picture and accent colour, the subjects and months you picked, every session you ticked with its grades and notes, the days you studied, your plan and plan preferences, your achievements, your overview layout, Mau's settings and what she remembers, your passkeys and connected apps, and which friend's link you signed up with. Chats with Mau and on the help page are not saved by Sylla: they stay in that browser tab, unless you send a help chat to a person. Your device keeps saved pages and changes waiting to sync until you sign out, and your theme and app colour stay with the device. Sylla also counts which pages are opened and for how long, to see how the site is used.

  • Who can see my name, email and progress?

    No other student sees your progress, grades, notes, streak, level, profile or invite page, and nothing ranks you against anybody: Sylla has no leaderboard. The people who run Sylla can see account details such as your name, username and email, to look after accounts. When a friend signs up through your link, Sylla tells them a friend invited them but never your name, and your invite page shows how many friends count, never who.

  • How do I delete my account?

    Open Settings from the menu under your picture, pick Delete account, type your password, press Delete my account and confirm. It happens straight away, needs a connection and cannot be undone, and that device is signed out and forgets your saved pages. Forgot your password? Reset it first, and if you no longer have the email on the account either, write to support@sylla.study with your username: the account is deleted within 30 days, with a reply when it is done. The page sylla.study/delete-account explains the same steps, even when you are signed out.

  • What is deleted with my account, and what is kept?

    Deleted straight away: your account (username, name, email, password and picture), every session you ticked, your grades and notes, your streak, level and achievements, your study plan, what Mau remembers, your passkeys, the suggestions you sent, and every app or assistant you connected. Nightly backups hold a copy for up to 14 days, then it is gone. The shared syllabus stays, since it belongs to everybody; if you were an editor, your changes to it stay and the record of who made them is removed after 90 days.

  • What does Sylla keep about me, and who sees it?

    Your account (username, name, email and a one-way hash of your password, never the password itself) and your study: what you ticked, your grades, notes, plan, streak and achievements. Other students never see any of it. Mau's chat and the Help chat are written by Claude, Anthropic's AI, so what you write there, and for Mau a summary of your study, goes to Anthropic, which does not train its models on it; Sylla does not save those chats. Sylla also counts which parts of Sylla are used each day, never what you ticked or scored, and stores no IP address. No ads, and nothing is sold. The privacy policy at sylla.study/privacy has the details, the services that help run Sylla and how long each thing is kept. It opens from Privacy in the ? menu beside Search, the Me tab, the sign-up page and the bottom of the front page.

  • How does this help page work?

    Type a question in English or Arabic and the chat answers from Sylla's help notes; it uses Claude, Anthropic's AI, so it can get things wrong. The chat stays in your browser tab and Sylla does not save it, unless you send it to a person with Talk to a person, who replies by email. Below the chat, Common questions lists the same notes to read. It opens without signing in, from Help in the ? beside Search at the top, the Me tab, Get help under Can't sign in? on the sign-in page, and the bottom of the front page.

  • How do I reach a person, or report something that is not working?

    Write to support@sylla.study, or ask here for your question to be sent to a person: on the help page, press Talk to a person (or Send this to a person under an answer), type your email and press Send, and a person replies by email from support@sylla.study (check your spam folder if it has not arrived). Say what you were doing and what happened. If you saw an error page, include the Reference it shows.

Subjects and progress

  • How do I pick my subjects and teachers?

    Open Settings from the menu under your picture, go to Subjects, tap every subject you take with the teacher you have, then press Save subjects (you need at least one). Only those show up in your top bar, your overview and your numbers; until you pick them, your numbers count every subject on Sylla and look low. Taking a subject off later keeps what you recorded in it, it just stops counting, and it is all there again if you pick it back. Subjects and their teachers are added by Sylla's editors, so if yours is missing, ask for a person or write to support@sylla.study.

  • I changed teacher part way through the year. What do I do?

    In Settings, under Subjects, pick each teacher you had for that subject. Rows of months then appear (or press Only some months of a subject?): for each teacher, tap the months you spend with them, or Every month, and press Save subjects. Months you leave out stop counting for you, and anything you already recorded in them is kept. Months here are the syllabus's months, Month 1 to Month 12, not calendar months. That teacher's subject page then says which months it is showing, with a Change in Settings link.

  • What is a subject on Sylla, and why is the same subject listed more than once?

    On Sylla a subject is one subject with one teacher, laid out session by session. When a subject is taught by more than one teacher, each teacher's class is its own subject with its own sessions, topics and tasks, so pick the one you actually have in Settings, under Subjects, where each teacher's name shows under the subject. Your top bar only adds the teacher's name when two of your own subjects share a name.

  • What do Month 1, Month 2 and so on mean?

    They are the syllabus's own months, Month 1 to Month 12, not calendar months like October. Every session belongs to one of them, subject pages list sessions month by month, and you can look at your overview for one month or a few at a time.

  • What is a session?

    A session is one lesson of the syllabus: it has a month, a number (like #5), a topic and usually a length, and some come in parts. Sessions are shared, so everybody who takes that subject with that teacher sees the same ones, but your ticks, grades and notes on them are yours alone. A session can also carry tasks, like a quiz or an assignment, that you mark done or grade.

  • Why can't I open a subject, or why does a subject link take me back to my overview?

    If the subject is not one you picked, Sylla takes you to your overview with a note saying so; add it in Settings, under Subjects, if you really take it. A link to a subject that was renamed still opens the right page, but one to a subject that was deleted takes you to your overview with a note that it may have been deleted.

  • What is on a subject page?

    At the top are the subject's name and teacher, your Work done in it with its bar, a row of blocks for its sessions, and your Sessions, Tasks, Average, Studied and Time left in it. Below, its sessions are listed month by month, each with its check, its number and topic, its length, its tasks and a notes button. Beside the name are a magnifier to find a session, an info button that explains the numbers and, if you cannot edit the syllabus, Suggest a session.

  • How do I mark a session as done?

    Open a subject from the top bar (on a phone, the Subjects tab) and press the round check beside a session; press it again to untick it. You can also tick the next session of each subject straight from Up next on your overview. To do several at once, select them (drag across them, or long press one on a phone) and use the bar at the bottom. Each session has notes that only you see, and on a phone you tap a session to open its notes, name and length.

  • Is there a faster way to tick a session on my phone?

    Yes. On a subject page, swipe a session's row to the right: once it has gone far enough the row shows a green edge and the phone gives a small buzz, and letting go ticks it, the same as pressing its circle. It only ticks; to untick, press the circle. Ticking anywhere on a phone gives the same small buzz.

  • What are sessions that come in parts?

    Some sessions come as Part 1, Part 2 and so on: the session keeps its name, and each part has its own name and length. Tick each part on its own, so you can watch one today and the next tomorrow, or use the check on the session's own line to tick every part at once; the parts count on that line, like 3 parts, folds them away. The session counts as done once all its parts are, and its quizzes and assignments sit on the session's line, so you do them once for the whole session. Each part earns XP like a session, and in Work done a split session weighs the same as it would whole.

  • Can I close a month or hide a session's parts on a subject page?

    Yes. Press a month's header to close it and again to open it, and for a session in parts, press the parts count on its line (like 3 parts) to fold them away. Sylla remembers what you closed on your account, so it stays that way on every device. A closed month's header still shows how many of its sessions are done, and a link to a session inside it, from Up next or a search, opens it just for that visit.

  • What are the little blocks beside a subject?

    Each block is one session of that subject, in order, with a wider gap where one month ends and the next begins. A block fills in the subject's colour once you finish that session, and a session in parts fills from the bottom one part at a time. Point at a block on a computer to see which session it is and whether it is done.

  • Can I write notes on a session?

    Yes. On a computer, press the speech bubble at the end of a session's row and type; it saves when you click away, and the bubble is coloured once it holds a note. On a phone, tap the session, write under Notes and press Done. Only you ever see your notes, each part of a session has its own, and writing one does not count as a study day for your streak.

  • Where do I see or change how long a session takes?

    On a computer its length is beside its topic, with a timer (just a dash if nobody has set one yet); on a phone, tap the session to see it. Press it to set the hours and minutes: if you cannot edit the syllabus, your change goes to the editors as a suggestion, since everybody shares the same sessions. A session with no length still counts in Work done: it is weighed as its subject's average session length, or 2 hours if no session in that subject has one.

  • How do I select a lot of sessions at once?

    On a computer, drag a box from an empty part of the page across the rows you want, or click a row's empty space, Ctrl-click to add or remove one (Cmd on a Mac) and Shift-click to take everything in between; Ctrl+A selects them all and Escape clears. On a phone, long press a session, then tap others to add or remove them. A bar then appears at the bottom with how many you picked and how long they take together, counting only sessions that have a length set.

  • What can I do with the sessions I selected?

    The bar at the bottom has Mark done (or Mark not done), and its More button, the same menu you get by right-clicking the page, adds Tasks to set one task's status on all of them, Copy as list, Add to plan to put what is left of them on a day of your study plan, Select a whole month or what is left in it, Select all and Clear selection. On a computer, D marks the selection done and Shift+D not done. The message that appears after marking has an Undo, which puts back exactly the sessions that changed.

  • How do I find a session in a subject?

    On a subject page, press Ctrl+F (Cmd+F on a Mac) or the magnifier beside the subject's name, then type a session's number or a word of its name. It searches every session of that subject, even in closed months and folded parts, and picking one takes you straight to it.

  • How do I mark a quiz or assignment done, or enter my grade?

    A session's tasks, like a quiz, an assignment or an exam, show as buttons on its line. Press one to set its Status (Not started, Pending or Done) and to type your Grade as a score and a total; entering a score marks the task done. If a total was set for everyone, it is already filled in and locked, so you just type your score (24 saves as 24/25); if not, Sylla fills in the total most classmates used, when there is one, and you can type your own. Empty the score to take a grade back: the task stays Done until you change its status.

  • What do Not started, Pending and Done mean on a task?

    Not started means you have not touched the task yet, but it still counts as work you owe. Pending is there for a task you are still on, and it counts the same as Not started until it is Done. Done counts in full in Work done, with or without a grade, and entering a grade marks a task Done by itself. Pending is a normal state: there are no pending counters or warnings anywhere, it only shows on the task itself.

  • Why is the total of a quiz already filled in, or locked?

    When a total was set for everyone on that task, it is filled in and locked, so you only type your score. When none was set, Sylla fills in the total most classmates used for it, as a guess you can change; only that number is borrowed, and nobody sees anybody else's scores. A score with no total marks the task done but does not count toward your Average. If a total is set or corrected for everyone later, the grades you already entered are read against the new total.

  • Why do some sessions have no quiz or assignment button?

    Each subject has its own kinds of tasks, and each session only shows the ones it actually asks for, so a session with no exam simply has no exam button. A task a session does not ask for never counts against you. In a session that comes in parts, its tasks sit on the session's own line, not on each part.

  • What does Work done mean, and why does a task I haven't started count against me?

    Work done is the minutes of study you have done against the minutes your syllabus asks for, so an 8-hour session counts 8 times a 1-hour one. Each task adds its own time (30 minutes unless its subject says otherwise), and one you have not touched still counts, so skipping it never helps; marking it done counts in full even without a grade. The Sessions figure and the Completion by subject chart are plainer: sessions done out of sessions total, with no weighting. If a subject's quizzes take you longer, open the three dots on a quiz on your plan and pick a length under It takes me, or set them all in Plan preferences, under Your tasks.

  • What do Sessions, Tasks, Studied and Time left mean?

    Sessions is how many of your sessions you have finished out of all of them, a session in parts counting once, when all its parts are done. Tasks is how many quizzes, assignments and other tasks you have done out of all the ones your sessions ask for. Studied adds up the lengths of the sessions you have ticked off, and Time left the lengths of the ones you have not; tasks are not part of either. A session with no length set is counted at its subject's average session length.

  • How is my Average worked out?

    Your Average pools every score you have entered against a total, but everyone starts with 4 pretend grades of 85% that fade as real grades come in, so one lucky or unlucky grade cannot swing it: one 97% lands around 87%, twenty of them around 95%. Grades from earlier months of the syllabus count for less than recent ones, their weight roughly halving every 3 months, so you can study your way back up. It shows a dash until you enter your first grade, and it depends on nobody else's grades. The same Average is shown beside each subject, on its subject page and in Key numbers.

  • Why do my numbers look so low?

    Most often it is because you have not picked your subjects yet: until you do, Sylla counts every subject on it, including ones you do not take, so pick yours in Settings, under Subjects. Tasks you have not touched also count as work owed, so marking your quizzes and assignments done, or entering their grades, raises Work done too.

  • Why did my Work done go down when I did not do anything?

    Work done is a share of your own syllabus, so it dips when sessions or tasks are added to it, or a session you have not done yet gets a longer length, even though you did nothing wrong. XP never falls for that reason, since it only counts what you have done. Your own changes move it too: unticking a session, taking a task out of Done, or picking more subjects or months in Settings.

  • Where can I read how Sylla works out its numbers?

    Press Learn more, or the small i button beside Work done, Level, Streak and other figures, to open How Sylla works. It explains in a couple of minutes that sessions are shared while progress is yours, sessions in parts, what counts as graded work, Work done, the Average, XP, levels and the streak, and it opens at whatever you pressed it beside.

  • What is on my overview?

    Your overview is made of widgets. Your progress (your Work done with your main figures and XP), Level and streak (your level, streak and achievements), Mau, Today's plan, Subjects and Monthly progress show at first. Up next, Key numbers, Completion by subject and Average by subject start hidden, and you can add them with Customize. On a phone the overview is the Home tab.

  • Can I change what is on my overview?

    Yes. Press Customize on your overview: each widget gets arrows to move it, a button to hide it and, on a wide screen, one to make it half or full width, and with a mouse you can drag them. Hidden ones wait under Hidden widgets at the top, where pressing one adds it back, and Reset layout goes back to how it started. Press Done when you are finished; your layout is saved on your account, so it follows you to every device.

  • Can I see my overview for just one month?

    Yes. Press the month button at the top of your overview (it says All months) and pick one month or several; it only lists months that have sessions in your syllabus. Your figures then cover just those months, while Up next, Monthly progress and your level and streak always look at every month. Pick All months to go back.

  • What is Up next?

    Up next lists the next session you have not finished in each of your subjects, the subject furthest behind first, and you can tick it off right there; that subject's next session then comes in. Press a session's name to open it on its subject page. It starts hidden, so press Customize on your overview and add it from Hidden widgets.

  • What are Key numbers, Completion by subject and Average by subject?

    Key numbers shows the same figures as the top of your overview (Work done, Sessions, Tasks, Studied, Time left and Average) on their own, for when you hide Your progress. Completion by subject draws a bar per subject for the share of its sessions you have ticked off, and Average by subject a bar for your Average in each, with a dash where you have no grade yet. All three start hidden; add them with Customize on your overview.

  • What does the Subjects list on my overview show?

    One row per subject, with its row of session blocks, how many of its sessions you have done out of its total, your Average in it and how much time is left, or Finished with a green tick once every session is done. Press a row to open that subject's page.

  • What does Monthly progress show?

    It is a table of your months and subjects, with each box showing how many of that subject's sessions in that month you have done, like 3/5. A box fills with the subject's colour as you go and turns solid once you have done all of them, and a dot means that subject has no sessions that month. It always shows every month, whatever you picked at the top, and on a phone it is listed month by month.

  • What is on my profile?

    Your picture, name and level, with a bar showing your XP toward the next level, then your XP, Streak, Longest streak, Study days and how many achievements you hold. Below are your streak with the rest days you have saved and a calendar of the last 20 weeks, and every achievement grouped by kind, with its progress if it is still locked. Open it by pressing your name at the top of the menu under your picture, or the Me tab on a phone; only you can see it.

  • How do I share my progress?

    Open your profile and press Share my progress. Sylla makes a tall picture, sized for a story, with your first name, your picture, your work done, streak, level, sessions done and time studied. On a phone your share sheet opens, so you can post it to a story or send it in a chat; on a computer the picture downloads. It is made only when you press the button, Sylla keeps no copy, and nobody sees it unless you share it.

  • What are XP, levels and achievements?

    XP is points for every session or part you finish, every hour studied, every task done and how well you scored. It counts only what you have done, so adding sessions to the syllabus never lowers it and old grades never fade out of it. Your level comes from your XP: level 2 takes 100 XP, and each level after that takes 20 more than the one before. Achievements are milestones in your own work (sessions, hours, tasks, full marks, streaks) and stay unlocked once earned. They are all on your profile (your name at the top of the menu under your picture, or the Me tab on a phone), and nobody else sees any of it.

  • How much XP do I get?

    Each session or part you tick off earns 10 XP, plus 6 XP for every hour it lasts. Each task you finish earns 8 XP, and a grade adds up to 6 more in proportion to your score, the full 6 at full marks. The XP on your overview follows the months you picked at the top, while your level and your profile always count every month.

  • How do levels work?

    Your level is worked out from your XP over every month: level 2 takes 100 XP and each level after that takes 20 more than the one before, so level 3 is at 220 XP and level 4 at 360. Your profile and the Level and streak widget on your overview show how much XP is left to the next one. When you reach a new level a message tells you, with a button to your profile, and it only tells you once per level.

  • Why did my XP or level go down?

    XP counts what you have done as it stands now, so unticking a session, taking a task out of Done or clearing a grade takes its points back, and so does taking a subject or some months off your list in Settings. It also drops if a session you did is removed from the syllabus. On the overview, check the month button at the top too: with a month picked, the XP there only counts that month. Adding sessions never lowers it, and an achievement you earned stays unlocked whatever happens.

  • How does my streak work, and what are rest days?

    A day counts when you tick off a session, finish a task or enter a grade, by Cairo time; undo it the same day and that day stops counting. Every 7 study days in your streak earns a rest day, you can hold 2, and a missed day spends one instead of ending your streak: it keeps the streak alive without adding a day, and with none left the next missed day ends it. Today never breaks it, since you have until midnight. Your streak and rest days are on your profile, and on your overview the flame beside your streak lights up once you have studied today.

  • What counts toward my streak, and what does not?

    A day counts once you tick off a session or a part, mark a task Done, or enter or change a grade, and saying how far you got with I stopped part way on your plan counts too. Writing notes, changing a session's length or clearing a grade does not. If you take back everything you did on a day, that same day, it stops counting, and nothing you undo later changes a day that has already passed.

  • What do bronze, silver, gold and platinum mean on achievements?

    They say how hard an achievement is: bronze for first steps, silver for a real stretch, gold for the long haul and platinum for the hardest few, like a 365-day streak or your whole syllabus done. Each achievement has its own drawing in its tier's colour, grey and faded until you unlock it. Once unlocked it shows its tier and the date, and it stays unlocked even if the figure behind it drops later.

  • What kinds of achievements are there?

    There are 40, in six groups on your profile. Sessions is for finishing sessions (from your first up to 250) and for 5 or 10 in one day, Study time for hours studied (10 up to 250), Tasks for tasks finished (1 up to 250), and Grades for full marks (1 up to 50 times) and for holding a 90% or 95% Average over at least 20 grades. Streak is for days in a row (3 up to 365) and for studying on many different days (30 up to 200), and Milestones for clearing a subject's month, finishing a whole subject, a perfect month with every subject's sessions done, and getting half or all of your syllabus done. A locked one shows how close you are, like 37/50.

  • Why did confetti go off, and why do I not see any?

    Ticking a session off pops its check and shows a short message with how many you have done that month. Confetti is kept for clearing a whole month of a subject, with a bigger burst for finishing every session in a subject. A new level or achievement gets its own message with a button to your profile. If your device is set to reduce motion, Sylla shows no confetti.

  • I found a mistake in the syllabus, or a session is missing. How do I tell someone?

    If a session's topic, part name or length is wrong, change it right on the subject page (on a phone, tap the session): if you cannot edit the syllabus yourself, it goes to the editors as a suggestion, and changing the same session again before they look replaces your earlier one. If a session is missing, press Suggest a session on the subject page (Suggest on a phone), pick its month, type its topic and, if you know it, its length in minutes, add a note for the editor if it helps, and press Send suggestion. Either way nothing changes for anybody until an editor accepts it, and you can only suggest changes to your own subjects. For any other mistake, like a wrong task or total, ask for a person or write to support@sylla.study.

  • What happens after I send a suggestion?

    An editor reads it and accepts or declines it. If they accept, the session changes, or appears, for everybody who takes that subject with that teacher, you included; if they decline, nothing changes. Sylla does not send you a message either way, so check the subject page. If Sylla says you have a lot of suggestions waiting already, give the editors a chance to catch up before sending more.

  • Who are Sylla's editors?

    Editors are the people who keep the shared syllabus up to date: they add subjects, teachers and sessions, fix mistakes, and accept or decline the suggestions students send. A change they make is the same for everybody who takes that subject with that teacher. If you are an editor yourself, changing a topic or length on a subject you can edit changes it straight away instead of sending a suggestion.

Your plan, Mau and getting around

  • How does the study plan work?

    Open Plan in the top bar (or the Plan tab on a phone), pick a day and press Add sessions. Each session becomes steps (its parts and its tasks, such as an assignment or a quiz) that you tick off right there, and every tick counts as usual, streak included. Set a start time and breaks to see when each session starts and when you finish, move sessions earlier or later, or use Move to on the three dots to send a session or one step to another day. You can also select sessions on a subject page and pick Add to plan.

  • How do I add sessions to a day on my plan?

    On your plan, pick the day and press Add sessions (Add on a phone). Pick a subject and a month, or type in the search box, for example Physics month 2 session 3, then tick the sessions you mean to study and press Add to plan. Ticking a session brings everything left of it, tasks included, and a session in parts lists each part, so you can put one part on today and the next on tomorrow. Sessions you already finished show Done, and ones already planned say In this plan or which day they are on.

  • What are the steps on my plan?

    Each session on a day is broken into what you tick: Study the session for a plain session, Part 1, Part 2 and so on for a session in parts, and a line for each of its tasks, such as a quiz or an assignment. Tasks come along only when you add all that is left of a session, since they belong to the whole session. Each step shows how long it takes, and a ~ before a time means it is a guess, because no length has been set for that step yet. Tap the session's name to open it on its subject page.

  • Does ticking a step on my plan count the same as on the subject page?

    Yes. Ticking a session, a part or a task on your plan is the same tick as on its subject page, so it shows in both places, counts for your streak as usual and works offline too. Unticking a task on your plan sets it back to Pending. The plan has no box for grades: tap the session's name to open it on its subject page and type your score there. When every step of the day is ticked, Sylla tells you the day's plan is done.

  • Can I add sessions to my plan from a subject page?

    Yes. On the subject page, select the sessions (drag across them, click with Ctrl or Shift, or long press one on a phone), open the three dots on the bar at the bottom, pick Add to plan and then the day. What is left of each goes on that day's plan, and the message that follows has Open plan to go straight there. On a computer, right-clicking a session offers the same Add to plan.

  • How do I change the order of my day, or move a session to another day?

    Use the up and down arrows on a session to move it earlier or later in the day; on a phone, open its three dots and pick Move earlier or Move later. To send it to another day, open the three dots on the session (or on one step of it) and pick a day under Move to, from today to a week ahead. Only what is left of it moves, so what you already studied stays where you did it, and the message that follows has Undo. Moving never changes your progress.

  • How do I take something off my plan, or clear a whole day?

    Open the three dots on a session or a step and press Remove from plan, or press Clear this day to empty the day. Your progress is not touched: ticks and grades stay, it only leaves the plan. Each one shows a message with Undo, which puts it back where it was.

  • How do I set when I start studying and how long my breaks are?

    On the day, pick a time under Start at and a length under Breaks (None, or 5 to 30 minutes). Each session then shows when it starts and ends, a break sits between sessions (never in the middle of one), and Finish says when you are done, with Past midnight if it runs that late. With No set time, sessions are just numbered in order. A day you plan for the first time starts with the time and break set under Your day in Plan preferences.

  • How do I look at other days or weeks on my plan?

    The week runs across the top of your plan, Saturday to Friday: tap a day to open it, and each day shows a small block for each session planned, filled in once it is done. Use the arrows at the top of the week for the previous or next week, and This week to come back. You can look at a day that has passed but not add to it, and if it still has steps left, Move what's left to today brings them over.

  • I stopped part way through a session. How do I record that?

    On your plan, open the three dots on the step and press I stopped part way, slide to how long you studied and press Save. What is left stays on your plan, the step shows how much is done and how much is left, and moving it or the next suggested plan picks up from where you stopped. It counts for your streak that day, but not for work done or XP until you finish the session, and the subject page does not show how far you got. Sliding all the way to the end simply ticks the step.

  • My plan says there are steps left from the last few days. What does that mean?

    When steps you planned over the past few days were not finished and are not planned again, today's plan offers them in one quiet line, with how long they take. Press Bring them to today to move what is left of them onto today, starting where you stopped, or Not now to hide the line for this visit. Leaving work for later is normal: nothing counts against you, and the day they were planned for keeps them until you move them. The message after bringing them over has Undo.

  • What happens to a session that is too long for the time I have?

    Suggest a plan uses your time up: what fits goes in whole, and a session too long for what is left is cut to fill it, with the rest going first on the next day, before anything new. A cut step says which piece it is, such as First 1h 30m of 2h 45m. Tasks are never cut, and Sylla avoids leaving tiny pieces, so a few minutes of your day can stay empty. Ticking a piece that ends part way records how far you got, and the session only counts as done once you tick the piece that finishes it.

  • Can Sylla plan my day or my week for me?

    Yes. Open Preferences on your plan to set how long you can study each day (or Off), your subject priorities (High, Normal, Low or Skip), when your day starts, your breaks and how to fill a day. Then press Suggest a plan to fill that day, plan the next 7 days, or fill exactly a number of hours; it is worked out from your own preferences, not by AI. A session too long for the time left is cut to fit and the rest comes first the next day, and if you stop part way, open the three dots on the step and press I stopped part way.

  • What do the options under Suggest a plan do?

    Fill today (or Fill tomorrow, Fill Monday and so on) adds what comes next in your syllabus until the time you set for that weekday in Preferences is used up, and it says Day off if that day is Off. Plan the next 7 days does the same for the day you are looking at and the six after it, keeping your subjects balanced across the week. Under Or exactly this long, pick 1 to 6 hours to add exactly that much to the day, whatever your preferences say. It skips anything already on your plan from today on, and the message after it says what it added, with Undo to take it all back.

  • Why won't Suggest a plan add anything?

    It says why in a message. That's a day off in your preferences means that weekday is set to Off, and That day's time is already full (or Those days are already full) means what is planned already uses the time you set: pick a length under Or exactly this long to add more anyway. What's left is in subjects set to Skip means your only work left is in subjects you skip, and Everything left is already planned means there is nothing more to add. There are no sessions in your syllabus yet means you need to pick your subjects in Settings first, and suggesting needs a connection.

  • Where are my plan preferences, and what do they change?

    On your plan, press Preferences (the sliders button on a phone) to open Plan preferences: Your week, Your priorities, Your day, Your tasks and How to fill a day. Suggestions, times and totals all follow them, and they are saved on your account, so they follow you to every device and nobody else sees them. Press Save preferences when you are done, or Reset and then Save preferences to go back to the starting values. You can also just tell Mau, for example that you have no time on Fridays.

  • How do I tell Sylla how long I can study each day?

    In Plan preferences, under Your week, pick a length for each day from Saturday to Friday, from 30 minutes to 10 hours, or Off for a day off. Every day starts at 3 hours until you change it. Suggest a plan fills each day up to that, and once you have set your own hours, a day holding more than you have says so under the plan, for example That's 1h more than the 3h you have on Mondays. It only tells you: what goes on your plan is up to you.

  • What do High, Normal, Low and Skip mean in my plan preferences?

    Under Your priorities, each of your subjects can be High, Normal, Low or Skip, and every subject starts at Normal. When Sylla suggests a plan, High subjects get more of your time and Low ones less, while Skip keeps a subject out of suggestions altogether (you can still add its sessions yourself). A subject that has fallen behind your others catches up by itself. Add sessions also opens on your highest priority subject that still has work left.

  • What are Start at, Breaks and A session takes me in plan preferences?

    They are under Your day. Start at and Breaks are what a day you plan for the first time starts with, and you can still change them on each day. A session takes me says how long a session really takes you, once pausing and notes add up: As long as the session, A quarter longer, Half as long again or Twice as long. It stretches session lengths on your plan and in suggested plans only, so your work done stays the same.

  • What is the difference between Mix subjects and One at a time?

    It is under How to fill a day in Plan preferences, and it is what Suggest a plan aims for. Mix subjects, the starting choice, puts a few subjects in a day so none falls behind, so a session bigger than your whole day takes about half of it and leaves room for others. One at a time gives a day to one subject so you can settle into it, and keeps the day on that subject unless it runs out of sessions.

  • A quiz takes me longer than Sylla thinks. Can I change how long my tasks take?

    Yes. On your plan, open the three dots on a quiz or assignment step and pick a length under It takes me, or set them all in Plan preferences, under Your tasks. It changes every task of that kind in that subject: your plan, the plans Sylla suggests, and how much it adds to your work done, but never your XP. Pick Usual to go back to the subject's own length, and the message after a change has Undo. It is only for you: nobody else's numbers change.

  • What is Today's plan on my overview?

    It shows the steps on today's plan, with each session's start time once you set one, and you can tick them right there, the same tick as on the plan page. It lists the first few steps, says how many more are on your plan, and shows how many are done and how much time is left. Press Open plan (or Plan today when nothing is planned) to go to your plan. Like any widget, you can hide or move it with Customize on your overview.

  • Can I use my study plan without internet?

    Partly. Your plan page is kept on your device, so offline you can open it, switch between the days of the week you have open and tick steps off, and the ticks are sent once you are back online. Adding, moving, removing, suggesting and changing preferences need a connection, and Sylla tells you so: Changing a plan needs a connection. Ticking steps off still works offline.

  • A session disappeared from my plan. Where did it go?

    If you took its subject off in Settings, or stopped following that month with that teacher, its steps are hidden from your plan but kept, and they come back if you follow it again. If the session was taken out of the syllabus, it leaves your plan as well. If you removed it yourself a moment ago, press Undo on the message that appeared.

  • Can I copy my plan to send to someone?

    Yes. On a day with something planned, press the copy button beside Preferences (Copy as list) and the day is copied as plain text: the date, how long it is, and each session with its steps, their lengths, start times if you set them and which ones are ticked. Paste it anywhere, such as a chat with a friend.

  • Who is Mau and what can she do?

    Mau is Sylla's black cat, and she lives on your overview: pet her, pick her up and carry her, and she reacts to what you do. Write to her in English or Arabic (on a phone, press Say something to Mau) and she can tell you how a subject is going, explain a topic and quiz you on it, or plan your day. When you ask, she can also tick sessions, record grades and change your plan, and she shows what she changed with an Undo.

  • How do I pet Mau or pick her up?

    Rub her head with your mouse or finger to pet her and she purrs, but pet her too much and she has had enough for a moment. Grab her body and drag to pick her up and carry her; let go and she lands back on the desk, unimpressed. Her eyes follow your pointer, and if you leave her alone for a while she pushes your pencil off the desk, then falls asleep. None of this sends anything anywhere.

  • What does Mau react to?

    When you open your overview, she reacts to what has been going on: a full mark you just got, opening Sylla in the middle of the night, a rest day you just used, coming back after a few days away, or finishing everything in a month. She also reacts when you tick a step in Today's plan or a session in Up next on the overview. Those comments are her own lines, written in advance and fitted to how you tend to study, so they work offline and nothing is sent anywhere for them. Only what you write to her goes to Claude.

  • Can Mau tick sessions, record grades or change my plan for me?

    Yes, when you ask. Tell her you finished a session or got 18 out of 20 on a quiz and she ticks it or records the grade; ask her to plan tomorrow, move something or take it off your plan, and it happens. She can also set tasks, keep notes on a session, record how far you got, change your plan preferences and your subjects, show or hide overview widgets, and send the editors a fix for a session. She only changes things when your message asks for it, never on her own idea, and she lists what she changed under her answer with an Undo.

  • Mau changed something I didn't want. How do I undo it?

    Under her answer she lists what she changed, with an Undo button (on a phone, in her chat screen): press it and she puts back exactly what was there before. Undo is a message to her, so it needs a connection and counts as one of the day's messages. You can also just tell her what to put back, or fix it yourself on the subject page or your plan. For a note she saved, press Undo beside Saved.

  • Can I make Mau ask before she changes anything, or stop her changing things?

    Yes. In Settings, under Mau, set Changing things to Do it straight away, Ask me first or Never change anything, or just tell her, for example ask me first. With Ask me first she says exactly what she would change and waits for your yes in your next message. With Never change anything she can still look at everything and answer, but changes nothing except her own settings, and you can tell her to turn it back on.

  • Can Mau talk in Arabic, be nicer, or give shorter answers?

    Yes, in Settings under Mau, or by telling her. Language (English or Arabic) is for her own lines on the overview; in a chat she answers in whatever language you write in, and her Arabic is everyday Egyptian Arabic. How she talks is Teasing, Kind or Strict: Kind is warm and encouraging, and Strict is a demanding coach who may name what comes next. Her answers can be As long as they need or Short, and whichever you pick, she never makes you feel guilty about work left.

  • How do I stop Mau commenting on her own?

    In Settings, under Mau, turn off Talks by herself on the overview, or tell her to stop. She then stays quiet when you open the overview or tick something, though she still moves, reacts to petting and answers when you write to her.

  • What can't Mau do, and what does she see?

    Mau cannot change your name, email, password, passkeys or connected apps, cannot delete your account, and never sees anybody else's data. Your messages go to Claude, Anthropic's AI, together with your subjects, plan, grades, study numbers, what she knows about you and anything else of yours she needs to look up, but never your name, and the chat stays in that browser tab and is not saved. She answers a limited number of messages each day, so if she says she has talked enough today, try again later or tomorrow. She needs a connection to chat.

  • What is Flip to focus?

    On a phone, it times one step of today's plan while the phone lies face down. Press Focus on Today's plan on your overview (it opens the first step not done yet), or Flip to focus in a step's ⋯ menu on your plan. Put the phone face down: the clock starts, Mau falls asleep and the screen goes black. Pick it up and the clock pauses; put it face down again and it goes on. The screen stays on while it runs. When the time is up the phone buzzes and asks whether you finished: Mark it done ticks the step, and Not yet keeps the time you got in, like I stopped part way. If your phone cannot tell when it is face down, press Start and Pause yourself; on an iPhone, press Use flip to start and allow motion once. In the Windows app the same menu item is Focus timer.

  • Can I talk to Mau instead of typing?

    Yes, where your browser can turn speech into words (Chrome, Edge and Safari can). While the box is empty, a microphone sits where Send is: press it, say what you want, and Mau answers, the same as a typed message; press the square to stop. It listens in the language set for Mau in Settings, English or Arabic. Your browser turns your voice into words (on Android, Google's speech service does it), and Sylla only gets the words. If it says it can't use the microphone, allow the microphone for sylla.study in your browser's site settings.

  • Mau or the help chat said something wrong or offensive. How do I report it?

    Press Report under that reply: under her line on the overview card, under each of her replies in her chat screen on a phone, or under any answer on the help page. Say what was wrong if you like, then press Send report. It goes to Sylla's team with your message before it, and your username if you are signed in, so we can stop it happening again. Both chats are written by Claude, Anthropic's AI, so they can get things wrong.

  • Mau says she has talked enough today. Is something wrong?

    No. She answers a limited number of messages a day, and sending a lot in a row also makes her stop for a bit, so try again later or tomorrow. Until then she still reacts on the overview with her own lines. If she only says she is choosing to stare, she could not answer that message, so send it again; and with no internet she just tells you there is none.

  • What does Mau remember about me?

    When you tell her things like your exam dates, your goals or what you find hard, she can save them on your account, so she knows them on every device, and she shows you what she saved with an Undo. Everything she keeps is listed under What I know, where you can delete any note. She will not keep private things like your phone number, health or family, and Forget everything in her settings deletes all her notes.

  • I turned off Mau's memory, but she still knows my exam date. Why?

    Turning off Remembers what I tell her, in Settings under Mau, stops her saving anything new, but the notes she already kept stay and she still uses them. To delete them, press the X beside a note under What I know on her card (in her chat screen on a phone), or press Forget beside Forget everything in her settings and confirm. Forgetting everything deletes every note on all your devices and cannot be undone.

  • How do I talk to Mau on my phone?

    On your overview, press Say something to Mau on her card (it says Open your chat once you have started one). Her chat opens as a screen of its own, with the whole conversation, the box to type in just above your keyboard, What I know at the top and her settings button in the corner. Press the back arrow to return to the overview, where her latest line stays on her card. In Arabic the chat runs from the right.

  • How do I change how Mau talks, or turn her off?

    Open Settings and go to Mau, press the settings button on her card, or just tell her in the chat. You can pick her language, how she talks (Teasing, Kind or Strict), how long her answers are, and whether she changes things straight away, asks you first or never changes anything. You can also stop her talking by herself on the overview or turn off her memory. To hide her completely, press Customize on your overview.

  • How do I hide Mau, or get her back if she is gone?

    Press Customize on your overview, press the hide button on Mau's card, then Done. To bring her back, press Customize again, pick Mau under Hidden widgets and press Done. Your layout is saved on your account, so she stays hidden or shown on every device, and while she is hidden there is no Mau to chat with on the overview.

  • Are there keyboard shortcuts?

    Yes, on a computer: press ? on any page, or pick Keyboard shortcuts in the ? beside Search at the top, to see them all. Ctrl+K (Cmd+K on a Mac) opens Search Sylla, Ctrl+F or / searches the page you are on (press Ctrl+F again for your browser's own find), Esc closes what is open, and Ctrl+Z presses Undo while a message with Undo is showing. Press G and then O for the overview, P for your plan, M for your profile, S for Settings or I for Invite friends, or G and a number for one of your subjects, in the order they are at the top. Single keys never do anything while you are typing in a box.

  • What keyboard shortcuts work on a subject page?

    Ctrl+A (Cmd+A on a Mac) selects every session, D marks the selected sessions done, Shift+D marks them not done, and Esc clears the selection, with the same Undo as the bar at the bottom. Ctrl+F opens a search of that subject's sessions only, which also finds sessions in a month you closed or parts you folded away. In any list with a search, the up and down arrows move through what it found and Enter opens the one picked.

  • How do I search Sylla, or jump straight to a session?

    Press the search button at the top, or Ctrl+K (Cmd+K on a Mac), to open Search Sylla, then type a subject, a session's number or topic, or a page such as Study plan, and pick it with the arrows and Enter or a tap; it can switch your theme too. On a subject page, its own Find a session button (or Ctrl+F) searches only that subject's sessions, and Backspace in the empty box widens it to all of Sylla. To tick a session off from there, type done (or tick) with the subject's name and pick Mark done on the next session you have not finished. That only appears once you type done or tick, so Enter on a subject's name always just opens it.

  • Where can I see what's new in Sylla, and what are the dots at the top?

    Press the ? beside Search at the top and pick What's new (on a phone, it is on the Me tab): it lists every update to Sylla, newest first, with a short animation and how to use it, and anything you have not seen yet is marked New. When something new comes out, it also pops up once on your overview, where Back and Next (or the arrow keys) page through it and All updates opens the full list. A dot on the ? means an update you have not looked at, and a dot on your picture means something you earned by inviting friends; New marks it inside the menu. On a phone the dot is on the Me tab. It goes away as soon as you open it.

  • How do I get around Sylla on my phone?

    Four tabs sit along the bottom: Home is your overview, Plan is your study plan, Subjects opens a list of your subjects, and Me is your profile with links to everything else. The search button and the menu under your picture stay at the top, and the tabs step aside while the keyboard is open. A screen that is not a tab, like Settings or a subject, shows a back arrow at the top in place of the logo. Menus and dialogs slide up from the bottom: drag one down by its handle to close it.

  • What is on the Me tab?

    Me opens your profile, with your level, XP, streak and achievements, which only you can see. Under it are two lists: Settings and Invite friends (and Manage, for editors), then What's new, Help, Install Sylla where your phone offers it, Apps and Sylla for developers. New beside a row, or a dot on the Me tab, means something there is waiting for you. Theme and Sign out are in the menu under your picture at the top.

  • Why does right-click show a different menu on Sylla?

    On a computer, Sylla has its own right-click menu: Back, Forward and Reload, Copy page link, Search Sylla and a switch to light or dark mode, plus Open link, Open in new tab and Copy link on a link, and Cut, Copy, Paste and Select all in a text box. On a subject page, right-clicking a session selects it and offers the same actions as the bar at the bottom, such as Mark done and Add to plan. Hold Shift while you right-click to get your browser's own menu.

Apps, devices and fixing problems

  • How do I connect Claude, ChatGPT, Gemini or Grok to Sylla?

    Open Settings and go to Apps and AI. Under AI assistants, press Copy link, then press Open Claude (or ChatGPT, Gemini or Grok), follow the short steps shown there, and press Allow when Sylla asks; on a phone, tap an assistant's name to see its steps. Then ask things like 'What do I have left in Physics?' or 'How am I doing this month?', or tell it 'I finished session 5' and it ticks it off. Each assistant has its own rules about which accounts can add one, and Settings notes them under its steps.

  • How do I add Sylla to Claude?

    In Settings, under Apps and AI, press Copy link, then Open Claude. On Claude's connectors page, press Add, then Add custom connector, name it Sylla, paste the link and press Add. Then press Connect, and press Allow on Sylla's screen. Some Claude accounts only have room for one custom connector, so you may need to remove another one first.

  • How do I add Sylla to ChatGPT?

    In Settings, under Apps and AI, press Copy link, then Open ChatGPT, and follow the steps listed under ChatGPT there: you name it Sylla, paste the link, tick I understand and want to continue, press Create as a plugin, press Allow when Sylla asks, then install the plugin. ChatGPT has its own rules about which accounts can add Sylla. Outside Business and Enterprise accounts, ChatGPT may only read your progress, not tick things off.

  • Can I use Sylla with Gemini? It won't let me add it.

    In Settings, under Apps and AI, press Copy link, then Open Gemini. Under Custom apps, press Add a custom app, paste the link, press Next, follow the steps and press Allow. For now Google only offers this to personal accounts in the US, in English, with Keep Activity on, so it may not show up for you yet. Claude, ChatGPT and Grok can be connected the same way, and Mau answers the same kind of questions inside Sylla.

  • How do I add Sylla to Grok?

    In Settings, under Apps and AI, press Copy link, then Open Grok. Press New connector, then Custom, paste the link and add it, then press Allow when Sylla asks.

  • What can a connected assistant see and do with my Sylla?

    Only what you allowed on Sylla's Allow screen, chosen from: your subjects and sessions, which sessions you have done, your tasks and grades, your work done, Average, XP, level and streak, and your name, username and picture. If you allowed it, it can also mark sessions done or not done, mark tasks done and record grades, and those count for your streak like a tick in Sylla. It cannot change your plan, notes, subjects or settings, and it never sees your password, your email, your session notes, what Mau remembers or anybody else's progress.

  • Why does Claude or ChatGPT show me Sylla cards?

    In Claude and ChatGPT, answers about your studying can come as cards that look like Sylla: your progress (work done, level, streak and subjects), your subjects, a list of sessions, or one session. You can tick sessions off right in the card, and it saves to Sylla, streak and all; grades are shown there but not changed. Open in Sylla on a card takes you to that subject or session. An assistant that cannot show cards answers in words instead.

  • What is the screen that asks me to Allow, and is it safe?

    When an assistant or app asks to connect, Sylla shows who is asking, which account it will reach, what it will be able to see and what it will be able to do for you, with Cancel and Allow; it can never see your password or anybody else's progress. Claude, ChatGPT, Gemini and Grok show their real name with Verified beside their address. If it says Nobody at Sylla has checked this assistant, or that the app is not in Sylla's Apps directory, only press Allow if you just added Sylla there yourself or know who made it. If you are not signed in, Sylla asks you to sign in (or create an account) first, then brings you back to this screen.

  • My assistant ticked the wrong session or saved the wrong grade. How do I fix it?

    Tell it, for example 'untick session 5' or 'take that grade back': it can mark a session not done and remove a grade. Don't ask it to record 0 to undo a grade, because 0 counts as a real zero in your Average. You can also fix any tick or grade yourself on the subject page.

  • What's the difference between Mau and connecting Claude or ChatGPT?

    Mau lives inside Sylla, on your overview (and on your taskbar in the Windows app), and can do more: besides ticks and grades she can change your plan, your notes, your subjects and how you like to study, and she remembers what you tell her. A connected assistant works inside its own app and can read your progress, tick sessions and record grades, but it cannot touch your plan or your settings. You can use both.

  • What can a connected assistant or app see, and how do I disconnect it?

    It only ever sees your own progress, never anybody else's, and only what you allowed on the screen where you pressed Allow. Everything you connected is listed in Settings, under Apps and AI, in Connected apps, with what it can do and when it was last used: press the disconnect button beside one, then Disconnect, and it loses access straight away. To use it again, connect it from that assistant or app and press Allow a second time. Apps, in the ? beside Search at the top, shows apps that work with Sylla, and you connect one from that app's own page.

  • What is the Apps page?

    Apps, in the ? beside Search at the top (on a phone, on the Me tab), lists apps built for Sylla that Sylla's admins have listed. Each card shows what the app can see; press Get started with it to go to the app's own site, which then asks your permission on Sylla's Allow screen. Apps you have already connected say Connected, with a button to open them and Manage or disconnect. If it says Nothing listed yet, no app has been listed so far.

  • I can code. Can I build my own app on Sylla?

    Yes. Open Sylla for developers in the ? beside Search at the top (on a phone, on the Me tab): press New app to register yours, read the Docs, try things in the Playground, and use Build it with AI, where you describe your idea and press Copy prompt, Open in Claude or Open in ChatGPT. Your app only ever reaches the account of someone who pressed Allow, and only their own progress. To appear on the Apps page, register it and ask an admin to list it.

  • Can I connect Claude Code, Cursor or my own script to Sylla?

    Yes. In Settings, under Apps and AI, press See the developer docs at the bottom of AI assistants: the docs explain how to connect them. Everything else for building on Sylla is under Sylla for developers, in the ? beside Search at the top.

  • Is there a Sylla app for my computer?

    On Windows, pick Sylla for Windows in the ? beside Search at the top, or at the bottom of the sylla.study front page, to download the app: it opens Sylla in its own window and keeps itself up to date. Inside it, Settings has a Desktop area where you can put Mau on your taskbar, tell her what you did from any app with a quick bar (Ctrl+Shift+Space), keep Sylla in the tray and get a reminder when your plan starts. The download is for Windows only: on a Mac or another computer, pick Install Sylla in the ? beside Search at the top, or use the install icon at the right end of your browser's address bar, and Sylla opens in its own window.

  • Windows warns me when I open the Sylla installer. Is that OK?

    The installer is called Sylla-Setup.exe and installs in one click. Windows may warn you the first time because it does not recognise the app yet. If you downloaded it from sylla.study, press More info, then Run anyway.

  • Do I have to sign in again in the Windows app?

    Yes, once: the Windows app keeps its own sign-in, separate from your browser. Sign in with your username or email and password, or press Email me a code. If you use a code, type the six digits in the app, because the button in the email opens your normal browser instead. Mau on the taskbar and reminders only work once you are signed in inside the app.

  • Where are the Windows app's settings? I can't find Desktop in Settings.

    Open Settings inside the Windows app and pick Desktop: it only appears in the app, never in a browser. These settings stay on that computer, not on your account, so another computer has its own. If you are in the app and still don't see Desktop, quit Sylla and open it again so it can update.

  • How do I put Mau on my taskbar?

    In the Windows app, open Settings, go to Desktop and turn on Mau on your desktop. She sits on the taskbar while you study: click her to talk, rub her head to pet her, and drag her anywhere along the taskbar. Right-click her for Talk to Mau, Open Sylla and Hide Mau. She reacts when you tick something anywhere in Sylla, stays quiet if Talks by herself on the overview is off in her settings, and only what you write to her counts towards her daily messages.

  • How do I use the quick bar, or change its shortcut?

    In the Windows app, press Ctrl+Shift+Space in any app, type what you did (like 'I finished Physics session 3') and press Send. Mau answers and does it just as she would on your overview, using the same daily messages, and lists what she changed with an Undo; Escape closes it. To change the keys, open Settings, go to Desktop, press the shortcut beside Quick bar and press the new keys, or turn it off with its switch. If it says Another app is using this shortcut, pick a different one.

  • How does Sylla in the tray work, and why is it still running after I close it?

    Turn on Keep Sylla in the tray in Settings, under Desktop, and Sylla's icon sits by the clock, with your streak on it once you have one. Click it for Today's plan, where you can tick steps and start a focus timer; right-click it for Open Sylla, Today's plan, Tell Mau (when the quick bar is on), Mau on the desktop, Settings and Quit Sylla. With the tray on, closing the window keeps Sylla running, so press Quit Sylla in that menu to really close it. If you can't see the icon, Windows may have tucked it behind the arrow by the clock: drag it out.

  • Is there a timer for studying a session?

    Yes, in the Sylla app for Windows. On your plan, open the three dots on one of today's steps and press Focus timer, or, with the tray on, click Sylla's icon by the clock and press the timer beside a step. It counts down what is left of that step on top of your other windows, with Pause and Stop. When time is up, press Mark it done if you finished, and if you stop a session early you can save how far you got. The timer is not in the browser or on a phone; there, use I stopped part way on a step's menu.

  • Can Sylla remind me when it's time to study?

    Yes, in the Windows app: turn on Reminders in Settings, under Desktop, and set a start time on today's plan. At that time you get one quiet note, Your plan starts now, naming what comes first, and clicking it opens your plan. It only comes while Sylla is open or in the tray, once a day, and not at all if today's plan is already finished. The website and the phone version do not send reminders.

  • Can Sylla start when I turn on my computer?

    Yes. In the Windows app, open Settings, go to Desktop and turn on Start when you turn on your computer: Sylla then opens in the tray, with no window. Turning it on also turns on the tray, and turning the tray off turns this off too.

  • How is the Windows app different from the website? Where are its close buttons?

    It is the same Sylla, with the same account and everything you have recorded, in a window of its own. The round red, yellow and green buttons at the top left close, minimise and maximise it, and their signs show when you point at them. It opens where you left it, links to other sites open in your normal browser, opening Sylla again brings the open window forward, and Ctrl+R reloads the page.

  • What's in the menu when I right-click Sylla on the taskbar?

    Right-click the Windows app on the taskbar for Today's plan, Plan, Profile and Settings. Today's plan opens the small today window while Sylla is running, or your plan page if it is not.

  • How do I update the Windows app?

    You don't have to: the pages inside it are always the newest, like the website, and the app around them updates itself. It downloads a new version in the background, then says Sylla for desktop has an update. Press Restart to use it now, or it installs the next time you quit Sylla.

  • The Windows app says You're offline, or Sylla stopped working. What do I do?

    The very first time it opens, the Windows app needs the internet: until then it shows You're offline, and it opens Sylla by itself once you are connected, or when you press Try again. After that it works offline like the website. If a page crashes it reloads by itself, and if it keeps crashing you see Sylla stopped working: your work is saved, so press Try again, or close the window and open Sylla again.

  • How do I put Sylla on my phone?

    Open sylla.study in your phone's browser, sign in, then pick Install Sylla on the Me tab. Sylla shows your browser's own install prompt or the steps for it: on an iPhone, tap Share, then Add to Home Screen, then Add; on Android in Chrome, tap the three-dot menu, then Install app (or Add to Home screen), then Install. It then opens like an app, in its own window, and works without a connection.

  • Is there a Sylla app for Android?

    Yes. The easiest way is Install Sylla on the Me tab: in Chrome it installs Sylla as an app, with nothing else to allow. If you would rather have the Android app itself, open sylla.study on your phone and pick Sylla for Android on the Me tab, or at the bottom of the front page, to download Sylla.apk, then open it. Both open Sylla full screen, update with every change to Sylla and show the same account. Sylla is not on Google Play.

  • Android warns me when I install Sylla.apk. Is that OK?

    Yes, if you downloaded it from sylla.study. Android first asks whether your browser may install apps: press Settings, turn on Allow from this source, go back and press Install. Google Play Protect may then say it does not recognise the app, because Sylla is not on Google Play: press More details, then Install anyway. It opens in Chrome when Chrome is on your phone, and the first time it says it runs in Chrome: that is normal. It shares Chrome's sign-in, so if you use another browser, sign in once in the app.

  • How do I add the Sylla widget to my home screen?

    The widget comes with the Android app (Sylla for Android 1.1 or later), not with Install Sylla from the browser. Long press an empty spot on your home screen, pick Widgets, find Sylla's Today's plan and drag it onto the screen. Press Connect on it, then Allow on the screen Sylla shows. It then shows Mau, how much of today's plan is done, your streak and your next step: Focus opens the focus timer for that step and Done ticks it. The arrow at the top refreshes it, and it refreshes by itself about every half hour. You can also set it up in the app: Settings, This phone, Set up, then Add the widget.

  • Can Sylla remind me when it's time to study?

    Yes, in the Android app (Sylla for Android 1.1 or later). Open Settings, This phone, Set up (or tap the widget), connect if you have not, then turn on Remind me when my study day starts and allow notifications. At the start time on today's plan, Sylla sends one notification with your next step, if anything is left, with Focus on it. A day with no start time set on the plan has no reminder: set one at the top of the plan page. The Windows app has its own reminders in Settings, Desktop.

  • How do I disconnect the widget or turn the reminder off?

    In the Android app, open Settings, This phone, Set up: turn off Remind me when my study day starts, or press Disconnect to stop the widget and the reminder reading your account. You can also disconnect Sylla for Android in Settings, Apps and AI, under Connected apps; the widget then asks you to connect again. Removing the widget from your home screen is like any other widget: long press it and pick Remove.

  • Which browser should I use for Sylla?

    Sylla works in the browser on any phone or computer, with nothing to download. To install it as an app, Chrome and Edge show their own install prompt; on an iPhone or iPad use Share, then Add to Home Screen; in Samsung Internet tap the menu at the bottom right, then Add page to, then Home screen. In Brave on Android, if only a shortcut appears or nothing happens, open sylla.study in Chrome and install it from there. Install Sylla, in the ? beside Search at the top or on the Me tab, shows the steps for the browser you are using.

  • Does Sylla work without internet?

    Yes. Your overview, plan, subject pages, profile and Settings are kept on your device as you use Sylla online, and while offline you can still tick sessions and plan steps, mark tasks, add grades and notes and use I stopped part way: they are kept on the device and sent once you are back online. The top bar says Offline, then Syncing, then Synced, and your streak counts the day you did the work, even if it only syncs the next day. Signing out, deleting your account, changing your plan, saving anything in Settings, chatting with Mau and your invite page need a connection.

  • What do Offline, Syncing, Synced, waiting and Saved copy mean in the top bar?

    Offline means no connection, and a number beside it is changes kept on your device; waiting means changes not sent yet; Syncing means they are being sent; Synced means everything you changed offline is saved. Saved copy means the connection was too slow, so you are seeing the copy kept on your device, and it switches to the latest once the connection catches up. Not saved means Sylla could not take a change. On a phone only the icon shows: tap it for the details.

  • It says This page isn't saved on this device yet. Why?

    You are offline and that page has no copy on your device. Sylla keeps your overview, plan, subject pages, profile and Settings once you have used Sylla online; other pages, like Apps, Help or Invite friends, need a connection. Press Open the overview to go to a saved page, or Try again once you are back online.

  • My changes are stuck waiting to sync. What do I do?

    Check you are online, then tap the waiting icon in the top bar and press Send now. Waiting changes are also sent by themselves when the connection comes back and when you return to Sylla, and nothing waiting is lost if you close Sylla. Don't sign out or clear your browsing data while changes are waiting, because that deletes them from the device (Sylla asks before signing out). If they still never send, write to support@sylla.study.

  • The top bar says not saved. Did I lose something?

    It means Sylla could not save a change you made offline, so the page shows what is saved instead. Tap it to see each change with Sylla's reason, make the change again if it still applies, then press Dismiss (or Dismiss all). Everything else you changed was saved as usual.

  • I changed the same thing on my phone and my laptop. Which one is kept?

    The change that reaches Sylla last is the one kept. So if one device was offline, its change wins once it syncs, even if you changed it differently on the other device in the meantime.

  • Does Sylla use a lot of mobile data?

    Sylla keeps a copy of your main pages on your device so they open offline, and refreshes those copies in the background now and then. When Data Saver is on or the connection is very slow, it skips that background saving and only keeps the pages you actually open.

  • We share one laptop. Will my brother see my saved Sylla pages?

    No. Sylla only ever keeps one person's pages on a device: when somebody else signs in, it deletes the previous person's saved pages and any of their changes still waiting to sync. To be safe, sign out yourself before handing the device over, which clears your pages straight away; Sylla asks first if changes are still waiting.

  • It says A new version of Sylla is ready. Do I need to update?

    Sylla updates itself: every page you open is already the newest version, and an installed Sylla updates the same way. If Sylla has been open for a while when a new version comes out, it says A new version of Sylla is ready: press Reload to switch, and nothing you changed is lost, including changes waiting to sync. To see what changed, open What's new in the ? beside Search at the top (on a phone, on the Me tab).

  • I got an error page with a Reference. What does it mean?

    When something breaks, Sylla shows Well, that wasn't supposed to happen (or Sylla tripped over something) instead of a blank screen, and nothing you saved is lost. Press Try again, or Go home. If it keeps happening, send the Reference shown under the message to support@sylla.study, or ask for a person here in Help: it lets the team find exactly what went wrong.

  • A page won't load, or Sylla is really slow. What can I do?

    If you see an error page, press Try again. If the top bar says Saved copy, your connection is slow and you are seeing the copy kept on your device: tap it and press Load the latest. If it says You're offline, check your connection and press Try again; in the Windows app, Ctrl+R reloads the page. If it still won't load, write to support@sylla.study and say which page, with the Reference if an error page showed one.

  • I changed something but it's not showing. Why?

    A page that is already open does not change by itself when you tick something on another device, in another tab or through a connected assistant, so reload it (in the Windows app, its windows catch up by themselves). If the top bar shows changes waiting, they have not reached Sylla yet: once you are online, tap it and press Send now. Your overview's numbers only move once your changes have synced.

  • I got signed out while I had offline changes waiting. Are they lost?

    No: sign back in on that device with the same account, and the changes still waiting there are sent once you are online. They are only deleted from the device if somebody else signs in on it, if you clear your browsing data, or if you press Sign out anyway when Sylla warns you about them.

  • It says Couldn't reach Sylla. What does that mean?

    Sylla got no answer, usually because the connection dropped: check your connection and try again. Ticks, tasks, grades and notes are not lost, because they are kept on your device (it says Saved on this device) and sent by themselves once you are back online. Signing out needs a connection, so offline it says You're offline instead.